Privacy Policy

The privacy policy below identifies the information collected, the methods of collection, and how it is processed.

By using this website, you acknowledge and accept this privacy policy.

1. Owner and Data Controller

WOWPLUG

Avenida Infante D. Henrique, 333-H, Ed. 4, 5th Floor, Room 56
1800-282 Lisbon
Portugal

suporte@wowplug.com

2. Data Collected

This website collects the following data through registration or contact forms when completed and submitted by the user:

(a) name, (b) telephone number, (c) email

This website uses cookies to collect statistical information anonymously and/or to improve the user experience when using this website.

3. Purpose of the Data Collected

The data collected on this website is intended for:

– Contacting the user in order to respond to submitted requests.

– Sending, upon the user’s request, proposals for services and/or other information about its own services and/or products.

– Future contacts, namely the sending of communications regarding services and commercial campaigns.

– Compliance with legal obligations.

The data is therefore collected for the purposes indicated above, and all data subjects should verify its accuracy and keep it updated so that the person responsible for this website may adopt the appropriate measures for its processing.

Completion of the forms available on this website is accompanied by a request for the user’s express consent for the sending and processing of data as described above. Such consent, given when submitting any personal information, shall constitute prior and express consent to the processing of the personal data transmitted by its owner for one or more of the purposes described above, and the owner of this website is thereby authorized to process the personal data collected to the extent and for the time necessary to pursue those purposes.

In compliance with the legislation in force and its policy, the owner of this website clarifies that it does not request or encourage, in any place or in any manner, the submission and sending of personal data relating to philosophical or political beliefs, party or trade union membership, religious faith, private life, racial or ethnic origin, as well as the processing of data relating to sexual life.

Accordingly, the owner of this website reserves the right not to accept the collection or receipt of information that jeopardizes fundamental rights or appears to be unlawful, and any liability in the respective processing is excluded.

Considering the purpose of processing the information collected, the owner of this website reserves the right to cancel or nullify any request if all data necessary for managing the relevant process is not collected, excluding any liability.

4. Retention of Personal Data

Accordingly, please be informed that personal data collected in the context of any process to be handled by the owner of this website may be kept for the period necessary to fulfill the purpose, and may be retained for future processes or kept for the continued sending of promotions or communications regarding actions, services, or products, without prejudice to the data subject’s right to request the deletion of their data (right to be forgotten) at any time, as indicated in the following section.

5. Rights of the Personal Data Subject

The period during which personal data is stored and retained will vary according to the purposes chosen by the interested parties, but always for a period equal to or shorter than that provided by law. However:

The personal data subject may, at any time, request:

– Access to / a copy of all information held by the person responsible for this website concerning them

– The deletion of all information held by the person responsible for this website concerning them whenever one of the following grounds applies: (i) the data is no longer necessary for the purpose for which it was collected or processed; (ii) the data subject withdraws consent, where consent is the legal basis; (iii) the data subject objects to the processing and there are no overriding legitimate interests justifying its retention; or (iv) the personal data must be erased in order to comply with a legal obligation

– The rectification of the information held by the person responsible for this website concerning them

– Portability, restriction, and/or objection to processing; the data subject must communicate their request in writing to the owner of this website, identifying themselves by full name and with sufficient identification details to allow proper identification and the subsequent handling of the request

All requests must be made through the addresses and means identified in section 1 of this privacy policy.

Additionally, the data subject may always submit any complaints they deem necessary to the competent authority for this purpose.

6. Security in the Processing of Personal Data

The data collected is processed and stored electronically and in physical format (paper) when necessary.

The owner of this website has implemented appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access, and against any form of unlawful processing. Only employees and subcontractors authorized by the owner of this website have access to the personal data, and they are bound by duties of secrecy and confidentiality.

If, for any reason, a security breach occurs that causes, accidentally or unlawfully, the destruction, loss, alteration, unauthorized disclosure of, or access to, personal data, the owner of this website undertakes, under the applicable legislation, to notify the competent authorities without undue delay and, whenever possible, within 72 hours of becoming aware of such occurrence.

Under the same terms, the owner of this website undertakes to notify the relevant data subject of the personal data breach in accordance with the applicable legislation.

Without prejudice to the provisions of the preceding paragraphs, the user must adopt additional security measures that are necessary and required, namely by having an active firewall and updated antivirus and anti-spyware software, and should use caution when accessing third-party platforms, verifying and confirming the existence of a digital certificate and the reliability of the address. Any liability of the owner of this website is excluded for circumstances not attributable to it or for failure to comply with specified or required precautionary rules.

7. Disclosure of Personal Data to Third Parties

The information and personal data to which the owner of this website has access shall, under no circumstances, be sold or transferred to third parties.

Within the scope of its activity, the owner of this website may use subcontractors to provide certain services, which may, in some situations, imply access by such entities to the personal data of users or clients.

Should this occur, the data subject consents to such sharing, and the owner of this website undertakes to take the necessary and appropriate measures to ensure that any entities having access to such personal data are reputable and offer high guarantees in this regard, which shall be duly established and safeguarded in a written contract entered into between the owner of this website and the subcontractor(s).

Any subcontractor with whom the owner of this website shares data shall be required to process the personal data of users in its name and on its behalf, undertaking to adopt the necessary technical and organizational measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access, and against any other form of unlawful processing, and shall remain responsible for its proper use and compliance with the law.

Without prejudice to the provisions of the preceding paragraph, the owner of this website remains responsible for the processing of personal data within the legal terms and respective limitations of use.

8. Access to Third-Party Websites

This privacy policy does not apply to third-party websites or support media that the user may access through this website. In such case, whenever you visit another website from this one, you should always read the applicable privacy policy and verify whether you agree with its terms before providing your personal data.

The owner of this website is not responsible for the privacy policy or processing of personal data applicable on third-party websites, nor for the content made available on those websites.

9. Cookies

This website may use cookies and/or web beacons when a user accesses its pages. The cookies that may be used are associated (where applicable) solely with the browser of a particular computer, tablet, or mobile phone.

The cookies used on this website may be installed by the website itself, originating from the various servers operated by it, or from third-party servers that provide services and install cookies and/or web beacons (for example, cookies used for statistical services or certain external content). The user may search their computer according to the browser’s own instructions and find and remove cookies.

Cookies are necessary to make it possible to identify that a browser (and supposedly a person using that browser) accessing several pages of a website is the same browser (and supposedly the same person) that accessed a particular page. This is normally easy to illustrate with login: when a user logs in to a website, that website stores a cookie in the browser with a unique identifier, which then makes it possible to know that it was that login that requested a given page and thus to display information or provide specific functionalities for that user.

This website uses cookies in order to provide the best possible experience in using and browsing this website, namely in the following situations:

– Sharing content on social networks

– Displaying third-party content (e.g. videos)

– Collection of statistics

We do not use cookies to:

– collect information that identifies you

– collect sensitive information about you

– pass on information that identifies you to third parties

More details on how cookies are used in each of the cases mentioned above:

Social media cookies

In order for users of this website to easily share our content on their social media accounts such as Facebook and Twitter, this website includes buttons for those functionalities.

Cookies for those features are therefore created and inserted on our pages by Facebook (Facebook Privacy Policy) and Twitter (Twitter Privacy Policy).

The privacy implications of these features depend on the social networks used by the users of this website and on the privacy settings they choose in each of those networks.

Cookies for anonymous statistics about visitors to this website

This website uses cookies to compile visit statistics in order to obtain anonymous information about the number of visits it receives, the technology used to access the website, which pages are viewed and for how long, among many other anonymous statistical indicators.

This information allows this website to continuously improve the experience of its visitors.

The software used by this website to collect statistics is Google Analytics.

Accordingly, this website uses the following type of cookies:

– Google Analytics – Google Privacy Policy

If you do not want your visits to websites and blogs to be detected by Google Analytics, go to
http://tools.google.com/dlpage/gaoptout

For more information about cookies, including to find out which cookies have been installed and how they can be managed and deleted, visit
http://www.allaboutcookies.org/

Last updated: 31 May 2021.

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