Cookie Policy

Last updated: May 26, 2026

This Cookie Policy explains how WOWPlug, lda (“WOWPlug”, “we”, “us” or “our”) uses cookies and similar technologies on the website www.wowplug.com.

By browsing our website, you may accept, reject or manage the use of cookies according to the options available in the cookie banner or in your browser settings.

1. What are cookies?

Cookies are small text files stored on your device — computer, tablet or smartphone — when you visit a website.

These files allow the website to recognize your device, remember certain preferences, improve your browsing experience and collect statistical information about the use of the website.

2. What types of cookies do we use?

The WOWPlug website may use the following types of cookies:

2.1. Strictly necessary cookies

These cookies are essential for the proper functioning of the website and to enable basic features such as page navigation, security and access to essential areas or functions.

Without these cookies, the website may not function properly.

2.2. Performance and analytics cookies

We use performance cookies to understand how visitors interact with our website, which pages are visited most often, how long users stay on the website and whether any errors occur.

This information is collected in an aggregated form and helps us continuously improve the user experience.

The website may use analytics tools, such as Google Analytics, to collect anonymous or aggregated statistics about the use of the website.

2.3. Functionality cookies

These cookies allow us to remember certain user preferences, such as language, region or other choices made during browsing, in order to provide a more personalized and efficient experience.

2.4. Third-party cookies

Some features of the website may rely on third-party services, including external content, analytics tools, social media integrations or other similar functionalities.

These third parties may place their own cookies on the user’s device, and their use is governed by their respective privacy and cookie policies.

2.5. Marketing or personalization cookies

Where used, these cookies allow us to display more relevant content to users, measure the effectiveness of campaigns or better understand interactions with WOWPlug’s communications and content.

These cookies will only be used with the user’s consent, where legally required.

3. Why do we use cookies?

WOWPlug may use cookies for the following purposes:

To ensure the technical and secure operation of the website;
To improve the browsing experience;
To remember user preferences;
To analyze website traffic and usage;
To understand which content is most relevant to visitors;
To improve our services, communication and digital presence;
To display external content or integrated third-party features, where applicable.

4. Analytics cookies

The website may use analytics cookies, including tools such as Google Analytics, to collect statistical information about website usage.

This information may include, for example:

Pages visited;
Time spent on the website;
Type of device used;
Browser and operating system;
Traffic source;
General interactions with the website.

Where possible, this data is processed in an aggregated or anonymous form and is not used to directly identify the user.

5. Social media cookies and external content

The WOWPlug website may include features that allow users to share content on social media or view content provided by external platforms.

When interacting with these elements, third-party platforms may collect data about your browsing activity in accordance with their own policies.

We recommend reviewing the privacy and cookie policies of these platforms before using such features.

6. Managing cookies

The user may accept, reject or configure the use of non-essential cookies at any time.

Cookie management can be done through:

The cookie banner or cookie preferences panel available on the website;
The settings of the browser used;
Tools provided by third parties, where applicable.

Most browsers allow users to block, delete or configure cookies. However, disabling certain cookies may affect the functioning of the website or limit some features.

7. How to change browser settings

You can configure cookies directly in your browser. To do so, please refer to the instructions for the browser you use, including:

Google Chrome;
Safari;
Mozilla Firefox;
Microsoft Edge;
Opera.

Through these settings, you can delete existing cookies, block new cookies or receive notifications whenever a cookie is stored on your device.

8. Consent

When accessing the WOWPlug website for the first time, the user may be invited to accept, reject or configure the use of cookies.

Strictly necessary cookies may be used without prior consent, as they are essential for the operation of the website.

Other cookies, including analytics, marketing, personalization or third-party cookies, will only be used when the user gives consent, where required by applicable law.

The user may change or withdraw consent at any time.

9. Cookie retention

Cookies may be stored for different periods of time, depending on their purpose.

Some cookies are automatically deleted when you close your browser. Others may remain on your device for a specific period or until they are manually deleted by the user.

10. Personal data

The use of cookies may, in some cases, involve the processing of personal data.

Where this occurs, processing will be carried out in accordance with our Privacy Policy and applicable personal data protection laws, including the General Data Protection Regulation.

For more information about how we process personal data, please refer to our Privacy Policy.

11. Contact details

For any questions regarding this Cookie Policy or the processing of personal data, you may contact WOWPlug using the contact details provided on the website.

WOWPlug, lda
Rua João de Freitas Branco, 16D LJA
1500-358 Lisbon
Portugal

Email: support@wowplug.com